TECHNOLOGY

In an increasingly aggressive marketplace, Power Direct’s state-of-the-art technology gives you the competitive edge you need. Our dedicated IT professionals are accustomed to multitasking, managing databases, management software, servers, workstations, and telephony equipment. And because automated operations are our specialty, our team isn’t bogged down with the mundane but instead has more time to focus on what’s most important to you: Increasing your sales.

• Interactive Voice Response (IVR)
• Digital Call Recording
• Work Force Management
• Automatic Call Distributor (ACD)
• Call Blending
• Computer Telephony Integration (CTI)
• Predictive Dialer