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Direct
Marketing Services
Power Direct’s
senior management staff boasts over 20 years of experience in database marketing
and direct marketing services. Whether your business is publishing, telecommunications
& technology, satellite/cable and entertainment, financial services, utilities,
or general business-to-business or business-to-consumer, we partner with
you to achieve or exceed your marketing program’s goals and deliver the
telemarketing services that will help you succeed.
Our full direct marketing services include:
- Marketing consultation and strategic planning
- In-depth market research
- Data analysis and target market determination
- Call guide and scripting
- Program computerization and data gathering
- Quality assurance and monitoring
- Customized management reports
- Exceptional Telemarketing Sales Representatives (TSRs) and (CSRs)
Customer Service Representatives
- Broadcast voice, fax and email programs
| Competency
| Business To Business
| Business To Consumer |
| Inbound
| X
| X
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| Outbound
| X
| X
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| Customer Care
| X
| X
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| Sales
| X
| X
|
| Market Research
| X
| X
|
| Online Ordering/ Fulfillment
| X
| X
|
| Credit Card Processing
| X
| X
|
| Lead Generation
| X
| X
|
| Sales Order Entry
| X
| X
|
| Third Party Verification
| X
| X
|
| Ability To Use A Third-Party Verifier
| X
| X
|
| Internet Support
| X
| X
|
| Verification Audits
| X
| X
|
| Customer Satisfaction Surveys
| X
| X
|
| Technological Ability & Security To Establish Connectivity
With Client Systems
| X
| X
|
| List Brokerage & Data Procurement
| X
| X
|
| Data Hygiene & File Enhancement
| X
| X
|
| Customer &Prospect Segmentation & Modeling
| X
| X
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| Lead Management
| X
| X
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| Prospect Tracking
| X
| X
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Access to Bi-lingual Resources
Power Direct recognizes the growing Hispanic marketplace and the need for
Spanish speaking TSRs. We currently have bi-lingual TSRs available to our
clients. We firmly believe that the demographics of our contact center locations
provide an environment with easy access to this skill-set along with the
competency level to support even the most complex programs.
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